Careergrowth is what everyone is aspiring for and you may not be an
exception. But do you have one of the key traits that can help you
have the growth that you are aiming at? We are talking about what is
known as "active listening." If you think that the process
of active listening is to just pay attention to what the speakers and
more particularly, your boss, peers, co-workers and subordinates are
uttering, you are terribly wrong. In fact, the process of active
listening mainly consists of being very alert while listening. This
is much more than just paying attention to what others speak. The
process actually involves showing verbal as well as non-verbal signs
so the speakers know that you are not only paying attention but
digesting and assimilating whatever they are uttering.
Researches
have proved that on an average, a person can talk 225 words a minute.
But all of us have capabilities of listening up to 500 words a
minute. This means we allow 275 words from various other sources to
fill our minds. This is what distraction is. If you want to actively
listen, you must make purposeful efforts to avoid succumbing to such
distractions.
Of
course, there may be another reason that may be preventing you from
listening actively to others and the reason is our "ego."
Many of us want that we should be in the spotlight and hence, we try
to speak more than we listen. In this process, we do not allow others
to speak. But how can active listening help you? Let us have a look.
1.When
you are actively listening, you will be able to come out with apt
responses to what others speak. Speakers and especially, your boss,
may appreciate you for your feedback. In fact, your feedback will
prove to the speakers that you are able to understand and assimilate
what they speak. So, they may think that you are smart.
2.
In addition to being considered a smart person, you may earn the
reputation of being a charismatic person as well. As the saying goes,
“The irony of being a good conversationalist is that talking isn’t
the most important piece; listening is what makes you memorable.”
3.
Sometimes, peers and subordinates may approach you with their issues.
Though not all of them may want you to provide solutions, some of
them may expect that you should be empathetic towards the issues they
face. You can lend your empathetic ears only if you actively listen
to them and understand their issues in the right perspective.
But
how can you become an actively listener? Here are a few tips.
1.
Once your boss, peers or subordinates finish talking, you can
paraphrase whatever they have spoken and repeat it. Your summary need
not be elaborate. It is enough if it is brief. Experts point out that
when you attempt this, the creative part of your brain gets triggered
and so, you may be able to come out with new ideas and suggestions.
There is another advantage as well. Your boss and others will come to
know that you have understood their points in the right manner.
2.
Another approach is to ask relevant questions about the topics about
which people speak. This will also show your enthusiasm and interest.
It may help you in getting clarity about the topics as well. More
particularly, your boss will appreciate that you have understood the
importance of the tasks that are being assigned.
In
this context, it is pertinent to imagine a particular scenario. Let
us assume that your boss assigns a few tasks to you and while
discussing about the tasks, he appears to lay emphasis on a couple of
tasks by repeatedly mentioning about them. By asking your boss if you
have to accord priority to those specific tasks, you can clearly show
to your boss that your line of thinking is in tune with what he
thinks. Apart from helping you in strengthening your relationship
with him, this may pave way for a quicker career growth also.
3.
In addition to the above verbal responses, you should have natural
eye contact when your boss or others speak. Other non-verbal
responses are keeping an appropriate posture, nodding, smiling, etc.
These responses should show to the speakers that you agree with the
views or points put forth by them.
In
a nutshell, active listening is certain to help you in your efforts
to impress your boss and so, you can rest assured that it will
accelerate your career growth.