If
it is said that cloud has completely brought about a phenomenal
transformation in our lives, it is certainly not an exaggerated
statement. Even on personal levels, a number of people are already
placing their orders including those for foods and transportation,
streaming media, and are keeping in touch with their family members
and friends using devices that work on the cloud technology.
Enterprises such as Adobe, Cisco, VMware, and Citrix have positioned
themselves appropriately for redefining how people are getting their
jobs done. Of course, this includes accessing of apps and data
wherever and whenever required. In other words, the present age is an
era of cloud working.
Not
only the general public, even employees want to access data,
services, and information without the hassles or the barriers that
were posed by archaic and legacy tools. Admins and managers do not
want to squander their time over administrative tasks such as
managing and monitoring devices constantly. Instead, they want to
create real value for their organizations.
Findings
of a study carried out by Forrester reveal that 25% of today's
employees have already started using cloud. These cloud workers, on
an average, spend about 4.6 hours daily to access business apps using
multiple devices that work on cloud. These employees gleefully admit
that they enjoy more freedom, thanks to the cloud technology, because
they are able to access whatever information and company data they
need from anywhere and at any time. This change in the scenario helps
them maintain better work/life balance. In fact, employees are
looking for more number of cloud-based apps so they can do their
tasks more efficiently. According to an estimate, the percentage of
apps in the cloud in 2018 is around 53. This percentage is likely to
go up to 80 by 2020.
There
is no wonder a number of businesses have started rethinking their
technologies and tools because they want to use their workforce more
effectively. This means that very soon, office workers need not keep
sitting behind their desks. Field teams, even
if they are in remote places, will also have more
efficient, real-time connectivity. They can interact with their
customers instantly and hence, their customer service efforts will be
more fulfilling and purposeful. Employees can be more mobile as well.
In fact, about 77% of employees admit that they like such freedom
because they can choose to work whenever they want and also
regardless of where they are.
IT
organizations that are now doing the job of managing devices, apps,
and browsers have started reassessing as to how they can more
effectively serve the requirements of cloud-centric workforce. These
organizations are trying to bring out secure and more reliable tools
so they can provide their users with the flexibility they desire to
have. These organizations are also aware that users will want
simple-to-maintain-and-manage tools.
Google
is also offering cloud-native devices such as Chromebooks. These
devices have brought about marked improvement in productivity and
employee collaboration. Not only that, they have also decreased
IT-support hours, due to which operational overheads have come down
drastically. To quote an example, at
Google, when the question of device provisioning and
deployment arises, an inventory tech takes only about 33 minutes for
preparing a Chrome OS device for getting deployed for an end-user. On
the other hand, Windows devices and macOS take nearly 2 1/2 hours for
making their respective devices. It is not surprising to note that
these Windows and macOS devices that are done with Chrome OS seek
increased support services from Google. Thanks to clouds-first tools
such as Chromebooks, in due course of time, this dependence for
support services will come down substantially, which will ultimately
pave way for significant savings.
Cloud-connected
workplaces continue to be evolving and hence, more number of
employees are transitioning from being knowledge-alone workers to
being cloud-also workers. So, organizations have to choose and put in
place the right tools for improving working experience of their
employees and for achieving better results for themselves. In other
words, organizations have to prepare themselves for the cloud-working
era by identifying the right resources. They have to train their
employees as well. Organizations must not hesitate to seek the help
of specialists, explore the efficacy of the latest tools and devices,
and have an in-depth look at the demos of these tools and devices.
Only then, they can have the most appropriate devices that suit their
businesses. These organizations should remember that their employees
will start loving them more if they help them maintain more effective
work-life balance, thanks to the flexibility cloud working offers to
them.
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