That
laughter brings with it a number of benefits is an undeniable fact.
Laughter can bestow business benefits also. That is the reason
management experts emphatically say that there should be laughter in
every workplace. Even the so-called serious institutions like the
London Business School, the Massachusetts Institute of Technology and
Wharton have done researches about the business benefits of laughter.
The findings of their researches reveal that every time employees
laugh, guffaw or chuckle, they get rid of the stress, boredom and the
anxiety they face at their workplace. Not only that, their creativity
and their willingness to collaborate with each other go up by several
notches. Since the analytical precision of these employees improves
also, we can see increased productivity at the workplace.
In
a video featured on the website of his institution, Eric Tsytsylin,
who did his MBA at Stanford, says that adults and especially, those
who are working, are experiencing the onslaught of what is known as a
"laughter drought." Research findings reveal that on an
average, babies laugh 400 times daily but those above the age of 35
laugh only 15 times daily. Even the Gallup data gathered for the US
show that working adults laugh much less on weekdays than they do on
weekends. In short, work has become a sober and serious endeavor.
From
this, it is quite clear that if organizations, managers and leaders
ensure that their employees laugh more, they can get more out of
them. But the main objection may be that how an individual enjoys
humor is subjective. A situation that appears humorous to one person
may be irritating to another person. But books such as "TheHumor Code: A Global Search for What Makes Things Funny" and
"Inside Jokes: Using Humor to Reverse-Engineer the Mind"
contest this notion.
According
to these books, there is a specific formula that can make all the
people laugh. According to the authors of the book "The Humor
Code," "humor rests on benign violation." This theory
can be elaborated like this: Something can provoke people to laugh
not only if it is "wrong, unsettling or threatening" but if
it is "okay, acceptable or safe" as well. At the same time,
the authors of this book acknowledge the facts that "it is
easier to fail with humor than succeed" and that it is on
contexts that the success of a joke depends. But if those who crack
the jokes know their audience, they can use the formula of "benign
violation" effectively.
The
book "Inside Jokes" seems to adopt an academic approach and
since the analysis authors have done on different types of humor may
be boring, let us not delve further into it.
Though,
as the manager of your office, you may ensure that your speeches or
presentations contain sufficient quantity of humor, you may hate to
purposely go from one team member to another telling your jokes. But
what type of humor can help you lead better?
Experts
say that self-deprecating jokes, light teasing, poking fun at
outsiders, of course, privately, etc. may work. At the same time,
these experts hasten to warn that you should use these ways with
utmost care because you must not forget that passing discriminatory
comments against others is an offense for which you can be punished.
Another
research by Gang Zhang, who is doing his doctoral study at the London
Business School reveals that though the motivation levels of
employees may go up, thanks to the humor of their managers, they may
not have as much respect for these managers as they have for others.
Especially, those managers who deprecate themselves may not command
much respect.
Here
are a few tips that may help you use humor to lead your staff better:
Be
authentic and honest while telling your jokes.
You
need not even crack jokes. Your staff will enjoy and appreciate you
even if they think that you are clever.
Sometimes,
chuckling at yourself may also be sufficient to make your staff
laugh.
When
everyone in your workplace is worried about something, try poking fun
at the situation itself. If you make everyone laugh despite the
situation, you can justifiably assume that you have succeeded in
easing the stress.
To
be sure if a workman is really amused, look if there is crinkling
around his eyes. If you are able to see it, you can certainly
conclude that you have truly made him come out with what is called
the "Duchenne" laughter. It was Duchenne, a French
physician who first identified this laughter, that is the result of
real amusement.
In
short, every working adult should remember the words of Edward Hall,
the famous anthropologist - "If you can learn the humor of a
people and really control it, you know that you are also in control
of nearly everything else."
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